If for any reason you’re not happy with your purchase, you may return your Neureka Sleep kit within 30 days of receiving your order for a refund or exchange. Buyer is to return all hardware components, charging cables, and carrying case in their original condition. Buyer is responsible for return shipping fees.

If you requested an exchange, your replacement order will be sent to you at no additional cost, after we have received your return.
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We allow only one return or exchange per original order. This means that you can return your original Neureka Sleep kit once for a refund, or exchange it once for a different size or style. 

To request a refund or exchange, please send us an email.